Returns & Exchanges
At UNIQSO, we want you to be completely satisfied with your beauty experience; if your products are unopened and in their original packaging, you can return them within 30 days of delivery. Our goal is to ensure every customer feels confident and beautiful with their purchase through a seamless exchange process.
Initiate Your Request
Contact our customer support team via email with your order number and photos of the items you wish to return to obtain a Return Authorization.
Secure Packaging
Carefully pack the items in their original, unopened condition including all protective seals and bonus gifts to prevent damage during transit.
Ship the Package
Affix the provided return label or address to your package and drop it off at your local postal service, ensuring you keep a copy of the tracking number.
Inspection and Refund
Once our warehouse receives and inspects your return for hygiene compliance, we will process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing